Online Ticketing Policy


Online Ticketing Terms and Conditions




  1. In order to use Asia Fiesta’s Online & APP Ticketing Services, you must attain at least 18 years old or above as at the time of your usage/purchasing. If you are under 18 years old, you shall use Asia Fiesta Online & APP Ticketing services strictly only under the supervision and with the consent of your parent or legal guardian.
  2. The information, materials, functions and contents provided in the pages of this online ticketing may be changed from time to time with or without notice at Asia Fiesta’s absolute discretion. Your continued access or use of the online & app ticketing and/or the services provided herein subsequent to any such change will be deemed as your acceptance of those changes.
  3. All prices quoted are in Ringgit Malaysian (RM). Prices are subject to change without prior notice.
  4. You agreed to provide true, accurate and complete details asked in Asia Fiesta’s online customer information.
  5. You shall not impersonate or attempt to impersonate any other person by using the name, address, credit card information, e-mail address of any other person for any reason whatsoever, without prior consent or forge a header or otherwise manipulate identifiers in order to disguise the origins of an e-mail.
  6. Payment being made does not mean that your transaction has been accepted. Acceptance shall be upon a confirmation via email for purchases that have been verified as genuine purchases.
  7. E-Ticket(s) must be purchased advisable at least 24 hours before your visit date at Asia Fiesta to allow your transaction to be processed. Failure to do so may mean normal admission charges will need to be paid in order for you to enter Asia Fiesta.
  8. E-Ticket(s) are non-transferable, non-exchangeable for cash and can be used once only and no partial redemption is allowed. This E-Ticket(s) may not be resale and/or passed to any third party.
  9. All the following uses are prohibited and may constitute a criminal offence(s):-
  1. No exchange, refund, replacement and/or extension will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase. On a case to case basis and subject to the full discretion together with the approval from the Management, a 3% refund processing charges for each E-Ticket shall be imposed.
  2. Unauthorized duplication and/or sale of this E-Ticket(s) will result in denial of entering the event grounds.
  3. Discount vouchers, promotional coupons or other offers cannot be used in conjunction with E-Ticket(s).
  4. Asia Fiesta shall not be responsible or liable for any damages (whether direct, indirect, special or consequential), late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by You under the circumstances including but not limited to the following:
  1. It is the E-Ticket(s) guest responsibility to check prior to purchase that the information supplied in respect of the E-Ticket(s) is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the E-Ticket(s).
  2. Asia Fiesta reserves the right to request additional information or documentation from time to time for verification purpose.
  3. Asia Fiesta reserves the right not to honour any online sales transaction if we have reason to believe that the transaction is fraudulent and if you have failed to provide accurate and complete information at the time of application.
  4. Asia Fiesta’s management reserves the right to substitute, amend or terminate any offers or promotions at any time without prior notice.
  5. Asia Fiesta may vary, update or change these Online Ticketing Terms and Conditions at any time at its sole discretion without prior notice. Any variation, updates or changes will be posted on Asia Fiesta’s website. Your continued access to or use of Asia Fiesta’s Online Ticketing service after any such changes shall constitute your consent to such change.
  6. Asia Fiesta reserves the right to terminate or suspend your access to Asia Fiesta’s Online Ticketing Service or any part thereof at any time without notice for any breach of terms and conditions.
  7. You may refer to Online Ticketing Terms of Use of the online ticketing before going on.
  8. Privacy Policy : The protection of personal data is an important concern to Asia Fiesta. By using Asia Fiesta’s Online Ticketing service, you consent to Asia Fiesta’s collection and use of your personal information in accordance with Asia Fiesta’s Privacy Policy. Please visit Asia Fiesta’s Privacy Policy at to understand on how Asia Fiesta may collect and use the personal information that you have provided to Asia Fiesta.


Terms & Conditions



This website is wholly owned and operated by City Stage Tech Sdn Bhd. All the operations and services available in this website are fully managed and operated by City Stage Tech Sdn Bhd. All the contents residing in this website is the property of City Stage Tech Sdn Bhd.


Internet users who access and use this website shall accept without limitation or qualification, all the Terms and Conditions stated hereafter and shall automatically and willingly be bound by the said terms and conditions upon using the website. By using this website, you represent that you have read and understood the terms and conditions stated herein and that you agree to be bound by them. If you do not agree to abide by these terms and conditions, please do not visit/use the site or download any materials from the site for whatsoever purposes.


The internet user may not copy, distribute, publish or commercially exploit the content of this website, or use this website for any other purposes not specified herein. This website may only be used for lawful purposes, and in a manner, which does not violate the rights of, or restrict or inhibit the use of this website by a third party. Such restriction or inhibition shall include but is not limited to, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this website.



The materials may contain inaccuracies and typographical errors in the descriptions and/or contents. City Stage Tech Sdn Bhd does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion or other information display or distributed through You acknowledge that any reliance on any such advice, opinion or information shall be at your sole risk. City Stage Tech Sdn Bhd reserves the right, in its sole discretion to correct any errors or omissions in any portion of the site, and may make any changes to the site at any time without any form of notice.


The materials in this website are provided in an “as is where is basis” and without warranties of any kind either expressed or implied to the fullest extent permissible pursuant to applicable law. By using this website you agree to indemnify, defend and hold website, City Stage Tech Sdn Bhd and all affiliated partners harmless against any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including attorney’s fees arising from any submissions by you or through your account.






This website may contain link(s) to third party sites. City Stage Tech Sdn Bhd is not responsible for the content of those third party sites as it is operated by other entities. The link(s) are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement, authorization, affiliation or sponsorship by or with City Stage Tech Sdn Bhd of those site(s) or the products and services provided there (unless expressly stated otherwise). You use of the contents in the third party sites are at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements.


Your Registration Obligations

In consideration of your use of the Service, you agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being the “Registration Data”) and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete at all time. If you provide any information that is untrue, inaccurate, not current or incomplete, City Stage Tech Sdn Bhd has the absolute right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof) without any prior notice to you.




City Stage Tech Sdn Bhd reserves the right, at any time without prior notice to you, to change the format and content of the website at any time. By using this website, you agree in advance to accept any such changes.


City Stage Tech Sdn Bhd may terminate, change, suspend or discontinue any aspect of the site, including the availability of any features of the site at any time. City Stage Tech Sdn Bhd may also impose limits on certain features and services or restrict your access to parts or all of the site without notice or liability. City Stage Tech Sdn Bhd has the rights to suspend the operation of this website for any support or maintenance works, in order to update the content or for any other reason.


Privacy Policy

Personal details provided to City Stage Tech Sdn Bhd through this website will only be used in accordance with our privacy policy. Please read this carefully before going on.


Member Account, Password and Security

You will receive a password and account designation upon completing the Service’s registration process. You are responsible for maintaining the confidentiality of the account and are fully responsible for all activities that occur under your account. You agree to immediately notify City Stage Tech Sdn Bhd of any unauthorized use of your password or account or any other breach of security. will not be liable for any loss or damage arising from your failure. City Stage Tech Sdn Bhd shall also not be held responsible for any unauthorized use of your password or account or any other breach of security which is self-inflicted.


Member Conduct

You understand that all info, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content was originated. In other words, City Stage Tech Sdn Bhd shall not be responsible for any Content that was uploaded in any forms that was not originated by City Stage Tech Sdn Bhd itself. You are entirely responsible and liable for all Content that you upload, post or otherwise transmit via this Service and you hereby agree to indemnify, defend and hold website, City Stage Tech Sdn Bhd and all affiliated partners harmless against all of the claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including attorney’s fees arising from your Content.


You agree not to use the service to:

  1. upload, post, e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, racist, religious, political related/motivated, abusive, harassing, pornographic, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or ethnically, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law;
  2. harm minors in any way;
  3. restrict or inhibit any other user from using and enjoying the website features;
  4. post or transmit any information, software or other material which contains a virus or other harmful component;
  5. amend, damage or delete any Content or other forms of communications that are not your own Content;
  6. upload, post or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  7. intentionally or unintentionally violate any applicable local, state, national or international law;
  8. collect or store personal data about other users;
  9. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  10. impersonate any person or entity, including but not limited to, Asia Fiesta official, forum leader, guide or host or falsely state or otherwise misrepresent your affiliation with a person or entity.
  11. Not to borrow or allow the usage of your account to any other person.


City Stage Tech Sdn Bhd reserves the rights to terminate the membership and reserves all of theirs rights to take all of the  necessary legal actions against you shall you violate any of the terms and conditions contain herein.