Online Ticketing Policy

 

Online Ticketing Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS APPLY TO YOUR ACCESS AND THE USE OF THIS ONLINE & APP TICKETING AND THE SERVICES PROVIDED HEREIN BY CITY STAGE TECH SDN BHD (“ASIA FIESTA”). BY ACCESSING ANY PAGE OF THIS ONLINE & APP TICKETING AND/OR USING THE SERVICES, YOU WILLINGLY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS WITHOUT LIMITATION OR MODIFICATION. THE FOLLOWING TERMS SHALL CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND CITY STAGE TECH SDN BHD (“ASIA FIESTA”)

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT ACCESS TO ASIA FIESTA’S ONLINE & APP TICKETING SERVICE

 

  1. In order to use Asia Fiesta’s Online & APP Ticketing Services, you must attain at least 18 years old or above as at the time of your usage/purchasing. If you are under 18 years old, you shall use Asia Fiesta Online & APP Ticketing services strictly only under the supervision and with the consent of your parent or legal guardian.
  2. The information, materials, functions and contents provided in the pages of this online ticketing may be changed from time to time with or without notice at Asia Fiesta’s absolute discretion. Your continued access or use of the online & app ticketing and/or the services provided herein subsequent to any such change will be deemed as your acceptance of those changes.
  3. All prices quoted are in Ringgit Malaysian (RM). Prices are subject to change without prior notice.
  4. You agreed to provide true, accurate and complete details asked in Asia Fiesta’s online customer information.
  5. You shall not impersonate or attempt to impersonate any other person by using the name, address, credit card information, e-mail address of any other person for any reason whatsoever, without prior consent or forge a header or otherwise manipulate identifiers in order to disguise the origins of an e-mail.
  6. Payment being made does not mean that your transaction has been accepted. Acceptance shall be upon a confirmation via email for purchases that have been verified as genuine purchases.
  7. E-Ticket(s) must be purchased advisable at least 24 hours before your visit date at Asia Fiesta to allow your transaction to be processed. Failure to do so may mean normal admission charges will need to be paid in order for you to enter Asia Fiesta.
  8. E-Ticket(s) are non-transferable, non-exchangeable for cash and can be used once only and no partial redemption is allowed. This E-Ticket(s) may not be resale and/or passed to any third party.
  9. All the following uses are prohibited and may constitute a criminal offence(s):-
  1. No exchange, refund, replacement and/or extension will be made under any circumstances. No cancellation will be accepted upon confirmation of purchase. On a case to case basis and subject to the full discretion together with the approval from the Management, a minimum of RM5 or 3% of refund amount for processing charges for each E-Ticket shall be imposed.
  2. Unauthorized duplication and/or sale of this E-Ticket(s) will result in denial of entering the event grounds.
  3. Discount vouchers, promotional coupons or other offers cannot be used in conjunction with E-Ticket(s).
  4. Asia Fiesta shall not be responsible or liable for any damages (whether direct, indirect, special or consequential), late or non-delivery of tickets, loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by You under the circumstances including but not limited to the following:
  1. It is the E-Ticket(s) guest responsibility to check prior to purchase that the information supplied in respect of the E-Ticket(s) is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the E-Ticket(s).
  2. Asia Fiesta reserves the right to request additional information or documentation from time to time for verification purpose.
  3. Asia Fiesta reserves the right not to honour any online sales transaction if we have reason to believe that the transaction is fraudulent and if you have failed to provide accurate and complete information at the time of application.
  4. Asia Fiesta’s management reserves the right to substitute, amend or terminate any offers or promotions at any time without prior notice.
  5. Asia Fiesta may vary, update or change these Online Ticketing Terms and Conditions at any time at its sole discretion without prior notice. Any variation, updates or changes will be posted on Asia Fiesta’s website. Your continued access to or use of Asia Fiesta’s Online Ticketing service after any such changes shall constitute your consent to such change.
  6. Asia Fiesta reserves the right to terminate or suspend your access to Asia Fiesta’s Online Ticketing Service or any part thereof at any time without notice for any breach of terms and conditions.
  7. You may refer to Online Ticketing Terms of Use of the online ticketing before going on.
  8. Privacy Policy : The protection of personal data is an important concern to Asia Fiesta. By using Asia Fiesta’s Online Ticketing service, you consent to Asia Fiesta’s collection and use of your personal information in accordance with Asia Fiesta’s Privacy Policy. Please visit Asia Fiesta’s Privacy Policy at https://www.asiafiesta.com/privacy to understand on how Asia Fiesta may collect and use the personal information that you have provided to Asia Fiesta.